Help — Voxa

Getting started

Voxa is a voice messenger: your own server with text and voice channels, direct messages and calls, screen sharing and camera. Free. There are apps for Windows and Android; on iPhone and anywhere without an app Voxa opens in the browser — the web version. The app itself is in Russian.

Download Voxa or open the web version.
Create an account on first launch or on the site: username, e-mail, password. You can also sign in with VK ID or Yandex.
Join a friend's server with an invite code — or make your own: the “+” button in the server strip at the top.
Click a voice channel — you are in. Say hi.

If Voxa asks you to confirm a sign-in from a new device, the code arrives in the app where you are already signed in (the chat with the Voxa bot) or by e-mail. This is account protection — see “Security”.

Servers and channels

A server is your place: channels, categories, roles. Create one with “+” in the server strip. Invite people with “Invite” in the server menu: a code or a link; with the link a person lands on your server right after installing.

Channels. Text (#) and voice (speaker icon). Categories group channels; on desktop drag to reorder.
Roles and permissions. Server settings → “Roles”: 34 separate permissions — who creates channels, who bans, who speaks in voice, who pins messages. Permissions can be set per channel too.
Server tag. In profile settings pick one of your servers — its short tag appears next to your name everywhere.
Boosts. Voxa+ gives two server boosts: cleaner audio, animated icon, more pins and emoji slots. Apply them in server settings, “Boosts” tab.
Emoji and stickers. Your own live in server settings; with Voxa+ you can use them in any chat.

Voice and audio

A voice channel is a room: you enter and hear each other. Bottom left, in the “me” card, are the microphone and headphones; right-click them to pick a device. Whoever is speaking gets an amber ring.

VoxaAI. Noise — keyboard, fan, background — is removed on your own computer before anything is sent. Your voice never goes anywhere “for cleaning”.
Server first. The first seconds go through the server while a direct connection is established in the background. The connection chip next to the channel name shows the path — “direct” or “via server” — and the latency.
Hotkeys. Microphone, headphones, push-to-talk — Settings → Hotkeys (desktop).
Streamer mode. Hides personal things while you show your screen: Settings → Streamer mode.
Calls. A direct call is the handset in the chat header; on the phone a call arrives as a call screen.

Can't hear people? Check the output device (right-click the headphones) and that Windows allows Voxa to use the microphone. Devices are also in Settings → Sound and voice.

In a voice channel, on the bottom bar: “Screen” — the whole screen or one window, with sound; “Camera” — your webcam. The video card does the compression, so your game keeps running as before.

Viewers open a share by clicking its tile and can go full screen.
Quality depends on both connections. With Voxa+ you get full quality both directly and via the server, as far as devices and the network allow.
Share audio on Windows works starting with Windows 10 version 2004.
On iPhone you cannot share your own screen — a browser limitation; watching someone else's share works.

Messaging

Replies, editing and deleting your own messages, reactions, pins, mentions with @.
Attachments: photo albums, files, video, video circles, voice messages. One file up to 50 MB, with Voxa+ up to 500 MB.
“+” next to the input: file, poll, roll a die, flip a coin.
Direct messages and groups live on Home, next to friends. A group can be renamed, people added, or left.
Bots: slash commands with /, buttons and embeds in messages. You can write your own — see the Bot API.

Messages in a channel are visible to everyone who may read that channel; direct messages — only to the participants. Search is the magnifier in the channel header.

People and the card

Click a name to open a person's card: banner, avatar, bio, badges, what they are listening to or playing, mutual servers and friends. There too: “Message”, “Call” and “Join” if the person is in voice right now.

Status. Online, away, do not disturb, invisible and an emoji status — the menu opens when you click yourself at the bottom left.
Note. You can leave a note about a person on their card — visible only to you, stored on this device.
Friends. Send a request by @tag or from the card. On Home, “In voice now” shows where your friends are — “Join” in one click.
Looks. Banner, name color, avatar frame, nameplate — Settings → Card appearance and the Store. What you wear is seen by everyone.

Voxa+ and the store

Voxa+ is the subscription that supports Voxa and unlocks looks: 249 ₽ a month, 1,290 ₽ for six months or 1,990 ₽ a year. It is bought in the app (Store → Voxa+), payment via Robokassa. Refunds — see the offer.

Profile looks from the catalog — what you wear is seen by everyone.
Files up to 500 MB.
Two boosts for your servers.
Full screen-sharing quality, also via the server.
App themes: apply from the catalog and publish your own.
Animated avatar and profile banner.
Bio up to 600 characters.
Your servers' emoji and stickers in any chat.

The subscription belongs to the account, not the device: bought on the computer, it works on the phone too.

Phone and browser

Android. The app is downloaded from the site, not from a store: the system asks you to confirm the install — that is expected. The file lands in Downloads; updates install the same way.
iPhone and iPad. There is no App Store app and nothing to download: Voxa opens in Safari. Add it to the Home Screen (“Share” → “Add to Home Screen”) and sign in inside the icon — it has its own storage. Allow notifications after signing in.
What iPhone lacks. An incoming call arrives as a notification, not as a call screen over the lock screen; you cannot share your own screen.
Computer without installing. The web version is the same Voxa in a browser. Screen sharing, audio and microphone processing at full strength — in the Windows app.

Security and data

Password and devices. Settings → Devices and sign-in: change the password, see the devices where you are signed in, sign out of any of them.
Sign-in confirmation. A sign-in from a new device is confirmed with a code — it arrives in the chat with the Voxa bot where you are already signed in, or by e-mail.
VK ID and Yandex. Link them in settings to sign in without a password. Unlink there too.
My data. Settings → My data: what Voxa stores about you and how to delete the account.
Documents. User agreement, privacy policy, personal data consent, offer and community rules — in Documents.

When something does not work

They can't hear me or I can't hear them. Right-click the microphone or headphones and check the device; in Windows, check that apps may use the microphone. Devices and levels — Settings → Sound and voice.
The connection drops or you are behind a VPN. Voice may go via the server — that is normal, quality is a bit lower; the connection chip next to the channel name shows the path.
An update won't install on Android. Open the downloaded apk from Downloads and allow installing from this source.
Something looks wrong. Voxa is in beta: write to support — in the app (the chat with the Voxa bot → “Write to support”, or Settings → Support on the phone) or at help@voxavoice.ru. A screenshot and the version from “About” speed things up.